tag:blogger.com,1999:blog-14658721.post112796222469734810..comments2024-01-24T00:38:16.904+08:00Comments on Singapore Doctor / A Doc's Life / Singapore Medicine / SgDr / MD / Hospital in Singapore: Climate of FearDr BL Oghttp://www.blogger.com/profile/03991162949557184141noreply@blogger.comBlogger23125tag:blogger.com,1999:blog-14658721.post-1128133632910589122005-10-01T10:27:00.000+08:002005-10-01T10:27:00.000+08:00He who does no evil fears no knock on his door in ...He who does no evil fears no knock on his door in the dead of the night.......Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-14658721.post-1128047027068003902005-09-30T10:23:00.000+08:002005-09-30T10:23:00.000+08:00believe me you, I prefer the nice pleasant ah mahs...believe me you, I prefer the nice pleasant ah mahs to our demanding, must be sayanged young pretty patient anytime!Dr BL Oghttps://www.blogger.com/profile/03991162949557184141noreply@blogger.comtag:blogger.com,1999:blog-14658721.post-1128046577150854622005-09-30T10:16:00.000+08:002005-09-30T10:16:00.000+08:00I bet if its a pretty young patient he'll proudly ...I bet if its a pretty young patient he'll proudly show off his tag!Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-14658721.post-1128005184497726452005-09-29T22:46:00.000+08:002005-09-29T22:46:00.000+08:00no used complaining verbally, write in strongly an...no used complaining verbally, write in strongly and threaten to complain to the forum..immediately , they will do service recovery..somemore nowadays got all sorta of certification to meet..Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-14658721.post-1128000010774867302005-09-29T21:20:00.000+08:002005-09-29T21:20:00.000+08:00i know that last time, my dad wanted to complain a...i know that last time, my dad wanted to complain about the poor service in government hospitals but i think he didn't. the pharmacist actually forgotten to give a medicine to him and when he was about to reach home, they called him and told him that they had forgotten to give him the medicine and he had to go back and get the medicine. well, some patients do complain about the long waiting time they need to wait at the SOCs.destinyinfaithhttps://www.blogger.com/profile/05458060498226194617noreply@blogger.comtag:blogger.com,1999:blog-14658721.post-1127988520790882762005-09-29T18:08:00.000+08:002005-09-29T18:08:00.000+08:00andrew heh long time no seeandrew heh long time no seeDr BL Oghttps://www.blogger.com/profile/03991162949557184141noreply@blogger.comtag:blogger.com,1999:blog-14658721.post-1127983289402700402005-09-29T16:41:00.000+08:002005-09-29T16:41:00.000+08:00How come you wear name tag?Can dun wear name tag? ...How come you wear name tag?<BR/><BR/>Can dun wear name tag? <BR/><BR/>Anyway why get complaints? As long as you give the patient exactly what he wants, there will be no complaints.<BR/><BR/>I usually ask the patient how can I help you, what do you want me to do for you. Sometimes the request is so stupid, I just tell them "Ok I will help you. I will write a letter for you to pass to the hospital who will help you"<BR/><BR/>And the patients walk away with the note asking for something really stupid. But they very happy. I also happy. No stress. :)Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-14658721.post-1127981396534599822005-09-29T16:09:00.000+08:002005-09-29T16:09:00.000+08:00whahaaa...whahaaa...Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-14658721.post-1127979598257558512005-09-29T15:39:00.000+08:002005-09-29T15:39:00.000+08:00oh yeah better clarify I am NOT Chen Xiaoming.oh yeah better clarify I am <B> NOT </B> Chen Xiaoming.Dr BL Oghttps://www.blogger.com/profile/03991162949557184141noreply@blogger.comtag:blogger.com,1999:blog-14658721.post-1127979498507209332005-09-29T15:38:00.000+08:002005-09-29T15:38:00.000+08:00hahaha, the paranoia runs deep.hahaha, the paranoia runs deep.Dr BL Oghttps://www.blogger.com/profile/03991162949557184141noreply@blogger.comtag:blogger.com,1999:blog-14658721.post-1127979292624603212005-09-29T15:34:00.000+08:002005-09-29T15:34:00.000+08:00I also want to tell my story. I remembered my son...I also want to tell my story. I remembered my son stayed in one of the 'famous' hospital few mths ago. The docs & nurses were really helpful & nice, so i decided to fill-in inpatient form (to give good comments & review). I took In-patient feedback form from customer service counter & asked 1 of the staff on names of 2 nurses on duty yesterday. She said she will check & disappear for quite sometimes... then their 'supervisor' came & asked me why i needed the nurses name ??? is it i want to complain or something i not happy with???<BR/><BR/>I told her i want to give good review & compliment the 2 nurses on duty yesterday for being so helpful & nice, then she happily reveal the names.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-14658721.post-1127977803011715142005-09-29T15:10:00.000+08:002005-09-29T15:10:00.000+08:00search sgh website and there really is a Dr Chen X...search sgh website and there really is a Dr Chen Xiaoming!<BR/><BR/>my comment actually anyhow hantam one!Dr BL Oghttps://www.blogger.com/profile/03991162949557184141noreply@blogger.comtag:blogger.com,1999:blog-14658721.post-1127975744787703872005-09-29T14:35:00.000+08:002005-09-29T14:35:00.000+08:00Name: Dr Chen XiaomingQualifications: MD (Johns Ho...Name: Dr Chen Xiaoming<BR/><BR/>Qualifications: MD (Johns Hopkins) 1997<BR/>Board Cert (Diagnostic Rad) 2002 <BR/><BR/>Registered on: 13/12/2004 <BR/>Registered Specialty: Diagnostic Radiology <BR/><BR/>Practice Place: Diagnostic Radiology, SGH<BR/><BR/>Tel: 62223322Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-14658721.post-1127975444218802992005-09-29T14:30:00.000+08:002005-09-29T14:30:00.000+08:00anon @ 11:26, it takes 2 hands to clap. Before you...anon @ 11:26, it takes 2 hands to clap. Before you dislike the another party's behaviour, consider your's first. You might be the one who's being the jerk, hence the lousy services. Nevertheless, next time, responses nicely with a "Thank you" before walking away. That will make the other party very uncomfortable. Trust me, it works.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-14658721.post-1127975229465891152005-09-29T14:27:00.000+08:002005-09-29T14:27:00.000+08:00how ur know my surname is chen :Phow ur know my surname is chen :PAnonymousnoreply@blogger.comtag:blogger.com,1999:blog-14658721.post-1127973260835185332005-09-29T13:54:00.000+08:002005-09-29T13:54:00.000+08:00Anonymous said... i have encountered an audacious ...Anonymous said... <BR/>i have encountered an audacious staff with very bad service attitude, an on threatening to complain her to the authority, she even boldly tell me go ahead, and lifted up her name tag for me to record. <BR/><BR/><BR/>Hey Anon, that's some very rude personnel you have encountered. Even if she/he has not done anything wrong, her behaviour has reflected very badly on her.Suhttps://www.blogger.com/profile/16663770175773178860noreply@blogger.comtag:blogger.com,1999:blog-14658721.post-1127972691677304932005-09-29T13:44:00.000+08:002005-09-29T13:44:00.000+08:00my real name is Chen XiaoMingmy real name is Chen XiaoMingDr BL Oghttps://www.blogger.com/profile/03991162949557184141noreply@blogger.comtag:blogger.com,1999:blog-14658721.post-1127971465037218842005-09-29T13:24:00.000+08:002005-09-29T13:24:00.000+08:00loctor u post ur real name here.i complain u!loctor u post ur real name here.<BR/><BR/>i complain u!Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-14658721.post-1127966068279686082005-09-29T11:54:00.000+08:002005-09-29T11:54:00.000+08:00muahahaha, that's what i did when some idiot threa...muahahaha, that's what i did when some idiot threaten to complain.<BR/><BR/>"Go ahead, my name tag is right here!"andrewhttps://www.blogger.com/profile/14400443130263204788noreply@blogger.comtag:blogger.com,1999:blog-14658721.post-1127965275928691902005-09-29T11:41:00.000+08:002005-09-29T11:41:00.000+08:00haha, when patients ask us for our names, we readi...haha, when patients ask us for our names, we readily give it. in fact my name is printed big big outside the door. <BR/>the funny thing is sometimes those who complain are the ones who leave smiling and seemingly happy with the consultation. hence the paranoia.<BR/>anon @ 11:26, i assume you did not complain in the end?Dr BL Oghttps://www.blogger.com/profile/03991162949557184141noreply@blogger.comtag:blogger.com,1999:blog-14658721.post-1127964363435297692005-09-29T11:26:00.000+08:002005-09-29T11:26:00.000+08:00i have encountered an audacious staff with very ba...i have encountered an audacious staff with very bad service attitude, an on threatening to complain her to the authority, she even boldly tell me go ahead, and lifted up her name tag for me to record.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-14658721.post-1127964081548148982005-09-29T11:21:00.000+08:002005-09-29T11:21:00.000+08:00a name is just a name right? and if one hasn't don...a name is just a name right? and if one hasn't done anything to sully the name,why not give the name? no wonder everyone's all fearful and suspicious.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-14658721.post-1127963471167264972005-09-29T11:11:00.000+08:002005-09-29T11:11:00.000+08:00heheheh....wah lau..i think this kind of atmospher...heheheh....wah lau..i think this kind of atmosphere very damaging to morale. On the one hand, whil I think docs are about the greatest beings on earth, there will always be black sheeps to pull the whole herd down. so there is paranoia both on the doc and on the patient side....but that was cute...hiding the tag, hahaha...Ang Ku Kuehhttps://www.blogger.com/profile/15729886232663784286noreply@blogger.com